Payment

Payments At Nutrifuel

  • Is there Any Hidden charge for a Nutrifuel Purchase?

There are zero hidden charges when you make a purchase on Nutrifuel. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

You may use Credit cards/Debit cards, Internet Banking and Cash on Delivery to make your purchase.

You would be charged Rs 100 delivery charges if your order is less than Rs 500. Also a Rs 100 COD charges are applicable if your COD purchase is less than Rs 500.

  •  What is cash on delivery?

Many time customers are not comfortable making an online payment on nutrifuel. In, you can opt for the Cash on Delivery payment mode. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

The maximum order value for Cash on Delivery (C-o-D) payment is Rs 10,000. It is strictly a cash-only payment method. Rs 100 COD charges are applicable if your order total is less than Rs 50

  •  What is the procedure to pay using Credit/Debit Cards?

           1)  Credit cards

We accept payments made using Visa, MasterCard and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D secure password.

         2)Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

 

  •   Procedure of cash on delivery (COD) order?

All items that have the “Cash on Delivery Available” icon are valid for order by Cash on Delivery.

Add the item(s) to your cart and proceed to checkout. When option shown to choose a payment option, select “Pay by Cash on Delivery”. Enter the name and contact details of the person who would be receiving the COD order.

Please verify your order by giving us a missed call on _______from the number you have given as Cash on Delivery number in the payment options. In case you are unable to make this call, we will give you a call to confirm the order.

Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a payment cash-only to our courier partner at the time of delivery of your order to complete the payment.

           Terms & Conditions:

The maximum order value for COD is Rd 10,000.

Rs 100 COD charges for orders under Rs 500.

 

  • Procedure of placing order by using debit/credit card Net banking and if order was not successful and procedure of if the money deducted from the card?

Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won’t be able to expedite this. Please check with your bank for more details.

If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below:

Net Banking 2-4 business days

Debit Card 5-7 business days

Credit Card 7-21 business days

 

  • Procedure in case if any one payment fails?

In this case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process.

If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us on _____________or please give us a call with your order number for any clarification.